Services + Gift Cards
PICK-UP | CURBSIDE + IN-STORE
HOURS: Tuesday - Sunday | 12 - 6 PM
1. Place your order online and select 'Local Pickup' under the delivery tab and select The Phoenix as the location at checkout.
2. You will receive an email when your order is ready, then simply swing by the shop during shop hours (above) to pick-up your items!
For everyone's safety, our team will be equipped with face masks. We kindly require all customers picking up to wear a face covering and practice social distancing as well.
Please feel free to contact us if you have additional questions: info@thephoenixdc.com
LOCAL DELIVERY
We offer contact-free Local Delivery within about a 4-mile radius of the shop for all orders over $150. Simply select 'Local Delivery' under the delivery tab at checkout. If you are outside our delivery area you will receive a shipping notification with tracking information.
SHIPPING
Orders over $150, shipped to a single address, ship FREE via UPS ground.
A flat rate of $10 is charged for orders below $150.
Deadline for guaranteed Christmas delivery is December 15th! However, we are shipping out same day so there's still a good chance it will get there, especially if we're shipping to the east coast!
• Please reach out if something is urgent so we can expedite if necessary.
• UPS continues to deliver per usual, therefore so long as we are able to get web orders on time, the order should be expected on time.
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COMPLIMENTARY GIFT WRAP + PERSONALIZED NOTE CARD
We are thrilled to offer this beautifully personalized option. Please select 'Gift Wrap' when placing orders online, add your message and we will include a hand-written note with your gift.
GIFT CARDS
Having trouble picking out the right gift? We know just the thing! Visit our Gift Card page and let them choose the perfect gift!