Services + Gift Cards

Curbside Pick-Up

Hours: Tuesday - Sunday | 12 - 6 PM 

1. Place your order online and select 'Local Pickup' under the delivery tab and select The Phoenix as the location at checkout.

2. You will receive an email when your order is ready, then simply swing by the shop during Curbside Pick-up hours (above) to pick-up your items!

For everyone's safety, our team will be equipped with face masks. We kindly require all customers picking up to wear a face covering and practice social distancing as well. 

Please feel free to contact us if you have additional questions: info@thephoenixdc.com 

 

Local Delivery

We offer contact- free Local Delivery within about a 4 mile radius of the shop. Just select 'Local Delivery' under the delivery tab at checkout. If you are outside our delivery area you will receive a shipping notification with tracking information.

 

 Shipping

This unique situation changes daily, but here is what we are doing to keep from this virus spreading and what we know:

• Safe handling of all packages is our highest priority. Our team is following all CDC guidelines.

• To ensure safe conditions for our team and others, we have disabled expedited shipping for the time being. All packages will continue to ship within 1-2 business days. Please reach out if something is urgent.

• The virus is not known to live for prolonged periods of time on surfaces, especially given the time in transit. To our knowledge it does not stay on cardboard/paper surfaces for longer than 24 hours.

• UPS continues to deliver per usual, therefore so long as we are able to get web orders on time, the order should be expected on time.

 

Complimentary Gift Wrap + Personalized Note Card

We are thrilled to offer this beautifully personalized option. Please select 'Gift Wrap' when placing orders online, add your message and we will include a hand-written note with your gift.

 

Gift Cards

Having trouble picking out the right gift? We know just the thing!

Visit our Gift Card page and let them choose the perfect gift!